Privacy Policy

Last updated: 2026-11-11

This policy explains what personal data PROMPTORA AI (“we”) processes when you use PROMPTORA AI, why, and the choices you have. Contact us through our contact form with any privacy question or request.

Data we collect

• Account data: email address, name, a salted password hash (we never store your password itself), Google account identifier if you sign in with Google, plan and subscription status.
• Content you create: prompts you save, folders, favorites, and your generation history (inputs, results and a small thumbnail of uploaded images).
• Usage data: credit transactions, which tools you use and when, and technical logs needed to keep the service secure (for example IP address for rate limiting and error logs).
• Payment data: payments are processed by Paddle.com as merchant of record. We receive a customer reference, subscription status, invoice amounts and status — never your card details.
• Support messages you send us through the contact form.

Uploaded images and retention

Images you upload for analysis are sent securely to our servers, processed in memory by the AI model and not stored. To help you recognise past results, a small preview (a thumbnail of at most 320 pixels) is saved with your generation history. You can delete individual history items, your whole history (including thumbnails) from Account Settings, or your account. History is also trimmed automatically to your plan’s history limit.

How we use data

• To provide the service: run AI tools, store your prompts and history, manage credits and subscriptions.
• To secure the service: authentication, abuse and fraud prevention, rate limiting, error monitoring.
• To communicate with you: account emails such as email verification and password reset, and replies to your messages.

We do not sell your personal data and we do not use your images or prompts for advertising.

AI processing and service providers

We use infrastructure and AI providers to run the service, which may process data on our behalf: Cloudflare (hosting, database and Workers AI models), and — only if enabled by the operator — OpenAI or Anthropic for AI processing, Resend for transactional email, Google for sign-in, and Paddle.com (our merchant of record) for checkout, payments, taxes and invoices. These providers process data according to their own terms and privacy policies.

Cookies and local storage

See our Cookie Policy. We use only cookies that are necessary to keep you signed in and secure.

Retention

We keep account data while your account exists. When you delete your account, your profile, saved prompts, folders, favorites, history and credit records are deleted. Payment records may be kept where needed for accounting obligations, without being linked to a deleted account. Support messages are kept as long as needed to handle your request.

Your choices and rights

You can access and edit your profile, export your prompts (download as text), delete your history and delete your account at any time in the app. Depending on where you live, you may have additional rights such as access, correction, portability or objection — contact us and we will respond within a reasonable time.

Security

We use HTTPS, hashed passwords, HttpOnly session cookies, server-side authorization checks and per-user data isolation. No system is perfectly secure; please use a strong, unique password.

Children

PROMPTORA AI is not intended for children under 16.

Changes

We will update this page when our practices change and adjust the “Last updated” date.